Frequently Asked Questions

Yes, one of our Personal Shoppers will be delighted to book a time for you to visit us in a private consultation at our Melbourne Office.

Lightning quick! Well, at least that is our goal. We endeavour to ship purchases within 1-2 business days. Shipping times depend heavily on the size of the purchase and the postal/courier service used.

We use Australia Post for most orders, however, on the occasion a different courier service may be the most cost effective or suitable option, especially for large or heavy objects.

We are located in Melbourne (VIC, Australia). Our Personal Shoppers are available only via private appointment. We are not open to the general public.

We have 100% satisfaction in our customer service, products and competence in authenticating our stock. Whilst we do not offer refunds for a change of mind, we will absolutely honour a refund or exchange in the case that an item is proven not to be as described.

You may look at the price and think, wait... can that be right? Yes, what you are seeing is correct. We guarantee the authenticity, including age and provenance, of ALL stock. Our network of connections from around the world allow us to source and offer our stock in Australia at highly competitive prices.

There is no limit to the amount of items you may purchase at any one time. We happily combine shipping to reduce shipping costs for our clients. If a bulk order is placed, your Personal Shopper may contact you to discuss the best shipping method and cost.

Yes, our qualified Antique & Art Appraisers offer formal Written Valuation Certificates at a cost. Please contact our admin team by emailing: theantiquecoaus@gmail.com